The social services of the Kuopio and Iisalmi reception centres are there for the reception centre’s clients. Social services consists of social workers and social instructors. The instructor team may also include social instructors (Bachelor of Social Services) who provide social guidance in their work with clients.

Tasks of social services include:

• Counseling,
• Guidance,
• Clarification of social issues, and
• Other support measures that maintain and promote the safety, performance, and positive development of clients.

Essential social services according to the reception law include social services as specified in section 14 of the Social Welfare Act (1301/2014). Clients have the right to receive these services if a social care professional assesses them as essential during the time the person is entitled to reception services. If the reception centre cannot provide some of the essential services, they can be purchased as external services.

Phone number for the reception centre’s social services is 044 706 1268, and it serves on Mondays, Tuesdays, and Fridays from 10 am to 11 am for matters related to social services.